Stop zooming in!

February 1st, 2010

Recently, CNN decided to shut down an independent feed of news on its Web site called CNN.com/live. This component on the Web site was basically another television station based completely online. The company’s reason for the shut down made sense: it already has a live news feed that goes to the television every day, and combining the two feeds would cut down costs.
Now, fair warning, I have not been a fan of CNN (the television station) for quite some time. However, I enjoyed the CNN.com/live feed for several reasons.

First, it really focused on news. There wasn’t as much push for pundits and commentators as there is on CNN-TV. For example, on the day of the balloon boy incident, CNN.com/live kept its feed on the balloon and the chase, while CNN-TV went back to its normal programming until the balloon crashed and no child was found inside. The television station was late announcing the news because it had gone back to normal programming. I very much dislike most of the daytime programming on CNN-TV. However, on the computer, I could watch all the news I wanted and have no pundit interrupt it with babble about Michelle Obama’s clothing or other nonsense.

The second reason I sincerely enjoyed CNN.com/Live is because the people who produced the feed realized long ago that Twitter, Facebook and computers are not new. As Marshall McLuhan once wrote, it is only when we stop talking about a medium as a medium that it truly has become a communications system. The people on the Web (who would be watching the programming) know what Twitter and Facebook are, and they have stopped referring to these social networking sites as new tools. They assume others know what they are and how they are used. They tell you to “Send a Facebook message’ or that they “Tweeted” something. CNN.com/Live acknowledged this and moved forward. CNN-TV did not.

This brings me to my final point of I preferred CNN.com/Live to CNN. CNN.com/Live never (at least when I watched) had shots of people working on a computer that then zoomed into the screen to show what they were looking at. I absolutely hate it when CNN zooms the camera into a computer screen to show the Twitter feed or the Facebook site. It looks unprofessional and lazy. It’s worse when they zoom into the touchscreen that the pundit is playing with just to show how cool the technology is. I asked one of the Ball State professors, who worked at CNN for a long time before he came to the university, why the producers chose to do this. He said, “Because they think it looks cool.” It doesn’t! It looks silly and out-of-touch.

Why don’t they just put the graphic on the screen instead of showing the computer screen? It looks cleaner and more professional when they do. I think I’m going to start a campaign against zooming in to computer screens. We’ll stand on the streets of Atlanta yelling “Don’t zoom in!” We’ll have a letter-writing campaign. We’ll stop watching and switch to MSNBC.

I probably won’t start a campaign like that. But I would like to see stations like these apply some production standards to their work.

Help me get this going. Help me make 24-hour television news just a little bit better. Maybe after we accomplish this, we can get them to stop developing stories about moot topics such as “Bush does not miss limelight.”

Should other newspapers follow the New York Times?

January 20th, 2010

The New York Times Company announced today that it would start charging for unlimited content on its Web site. While details are still fuzzy, the company hopes its “metered model” will provide a second revenue stream. According to the Wall Street Journal,

Other major newspaper publishers have announced similar plans, with News Corp. Chief Executive Rupert Murdoch saying recently that his company would begin charging online for news content across its stable of media properties.

News Corp. owns The Wall Street Journal, one of the few newspapers that have been able to maintain an online subscription business. The Financial Times, owned by Pearson PLC, has also had success with a metered model for charging online, leading some observers to conclude that financial news can generate subscription fees on the Web and general interest news can’t.

Times executives have been weighing the merits of a pay model for years, but their latest efforts began in earnest early last year, as the company struggled through a first quarter in which it posted a $75 million loss. Around that time, executives analyzed more than 30 businesses that charged for at least some of their Web material, including ESPN, Weight Watchers and Consumer Reports.

They concluded that the Times made more money from advertising on its mostly free Web site than most of the outlets it studied made from readers and advertisers combined. The company doesn’t break out its online revenue in detail, but people familiar with the matter say nytimes.com brings in more than $100 million annually from Web display ads.

But is this really the right decision for the New York Times, and should other newspapers follow. According to this Forrester report, no. In fact, the report found that 80 percent of the people surveyed would not pay to access articles on newspaper Web sites. Alienating the audience is not the way to get a second revenue stream.

Instead, the companies should be focusing on investing within and making the articles worth paying for before they go and start charging. I know that takes a long process, but it HAS to be done before they can move into a different model.

Passion

January 13th, 2010

When I was an undergraduate, one of my professors told me that the non-news blogs and Web sites I read regularly are much more important the newsy ones. The reason was because news doesn’t happen at news organizations, it happens on those other sites. News just centralizes the information from these other sites.

The problem for me at that time was that I read nothing but news…constantly. My favorite Web site was CNN.com, and I didn’t really read blogs religiously. Outside of that, the time I spent online was used to do work– look up information, e-mail people and friends, etc. I really didn’t think of the Internet as a place to hang out, and I was so involved in news that I had no where else to go but news sites.

Now, things have changed. I’ve found myself attracted to some humorous blogs and I follow some pretty interesting people on Twitter. Also, I think the way people post on social media sites has changed in the past year or so. More people are posting information and less “going to sleep” statuses.

However, I’m not sure I’m getting what I was supposed to (or at least what the professor expected) out of these sites. Instead, I’ve really been thinking about why I continue to go back to those sites regularly. What are they doing that is attracting me and the millions of others who look at them daily?

Here are few reasons I think readers return to these sites:

  1. The writers have a voice. I connect to the writers of the blogs I read because I can picture them talking to me and telling me the story of the day.
  2. The site is updated with new content. I don’t mean just a summary of something they saw on another site, but actual new content for the world to see. Original and creative….They add another perspective.
  3. Lots of pictures. I know as a writer, I should be looking at other writer sites, but I really love blogs such as Cake Wrecks and Probably Bad News more than text-based sites (like mine). It’s not that the pictures are great quality as much as they attract my attention because of what they are pictures of. On Cake Wrecks, for example, you could easily look at the blog reading a word the author writes and still be entertained. It’s like when you read a magazine at the gym. You’re not really reading the magazine (if you are, you’re not working out), you’re just looking at the pictures because they distract you from the task at hand.

I’ve always hated the idea of a news writer adding voice into a story, but I’m starting to see why some news organizations are testing it out. I think though that one of the reasons these sites are great is because the people who are hosting them are PASSIONATE about the subject matter. Have you ever noticed that the quality of news writing went down after newsrooms started looking for general assignment reporters? I, for example, loved politics. You could tell in my stories that I enjoyed the things that go on in politics. My writing was more poignant, and the stories had more sources and more diversity in them because of that same passion. On the other hand, I really disliked covering the weather, and you could tell. It’s not that I disliked covering events that happened becuase of the weather, but I hated just writing a story about the fact that it snowed that day. The stories like “it snowed yesterday” are never written as well as the ones done about real news.The real news is how I judge news sources too…I believe a news organization is trustworthy if I consistently see them striving for true investigative journalism, and not just the obvious facts.

Maybe that’s where news organizations went wrong…they dumbed it down so much that they lost their credibility and authority in the process.

Journalism 2010

January 10th, 2010

I loved this post from Gina Chen last week from her blog. In it, she lists her 10 hopes for journalists for the year. Specifically, I must say she is spot on when she says that journalists need to realize that the downfall of newspapers is not just the economy. She went on to say that the economic recession hastened the decline; however, in a way, that could be good for newspapers. They need to find a solution to their problems, but they wouldn’t have really started unless something like this happened.

I also love her third point.

If you’re treating social media use like this weird techie thing, you’re not embracing it. You’re not figuring out how to use it for journalism. That’s a shame and a missed opportunity. Journalists should be leading in how to use and explain social media to readers, not sitting on the sidelines bragging that you don’t get social media as if that’s something to be proud of.

While I didn’t quite mind writing a story about churches using Facebook to capture a non-church-going audience, I was always questioning whether it was old news to the readers— especially coming from a publication like AnnArbor.com because they were using Facebook and Twitter to get to their readers already.

Cut this story…or not

January 6th, 2010

Michael Kinsley posted this column for The Atlantic about how newspaper stories are too long, and that is one of many reasons people don’t find the need to read them anymore.(Ironically, the column is fairly long….)

I must say that I agree with a lot of points in this column.

Take, for example, the lead story in The New York Times on Sunday, November 8, 2009, headlined “Sweeping Health Care Plan Passes House.” There is nothing special about this article. November 8 is just the day I happened to need an example for this column. And there it was. The 1,456-word report begins,

“Handing President Obama a hard-fought victory, the House narrowly approved a sweeping overhaul of the nation’s health care system on Saturday night, advancing legislation that Democrats said could stand as their defining social policy achievement.”

Fewer than half the words in this opening sentence are devoted to saying what happened. If someone saw you reading the paper and asked, “So what’s going on?,” you would not likely begin by saying that President Obama had won a hard-fought victory. You would say, “The House passed health-care reform last night.” And maybe, “It was a close vote.” And just possibly, “There was a kerfuffle about abortion.” You would not likely refer to “a sweeping overhaul of the nation’s health care system,” as if your friend was unaware that health-care reform was going on. Nor would you feel the need to inform your friend first thing that unnamed Democrats were bragging about what a big deal this is—an unsurprising development if ever there was one.

As I tell my broadcast writing students, the lead should be short enough to say in one breath…easily. It also should capture attention. This lead really fits neither of those categories.

Kinsley makes a good point that legacy journalism’s focus on explaining the most important information as soon as possible is posing a problem for people who just want to know the gist of the story.

It’s important for journalists to remember that people— just like them— are busy and don’t have time to read every word in a newspaper. If someone can read the first three paragraphs quickly and know the story, that’s a good start…If they want to know more, they can continue reading.

While Kinsley is correct about this point, he goes on to say that journalists’ use of experts in their stories is unnecessary.

Quotes from outside experts or observers are also a rich source of unnecessary verbiage in newspaper articles. Another New York Times story from the November 8 front page provides a good example here. It’s about how the crackdown on some Wall Street bonuses may have backfired. Executives were forced to take stock instead of cash, but then the stock went up, damn it. This is an “enterprise” story—one the reporter or an editor came up with, not one dictated by events. And the reporter clearly views the information it contains as falling somewhere between ironic and appalling, which seems about right. But it’s not her job to have a view. In fact, it’s her job to not have a view. Even though it’s her story and her judgment, she must find someone else—an expert or an observer—to repeat and endorse her conclusion. These quotes then magically turn an opinionated story into an objective one. And so:

“People have to look at the sizable gains that have been made since stock and options were granted last year, and the fact is this was, in many ways, a windfall,” said Jesse M. Brill, the chairman of CompensationStandards.com, a trade publication. “This had nothing to do with people’s performance. These were granted at market lows.”

Those are 56 words spent allowing Jesse M. Brill to restate the author’s point. Yet I, for one, have never heard of Jesse M. Brill before. He may be a fine fellow. But I have no particular reason to trust him, and he has no particular reason to need my trust. The New York Times, on the other hand, does need my trust, or it is out of business. So it has a strong incentive to earn my trust every day (which it does, with rare and historic exceptions). But instead of asking me to trust it and its reporter about the thesis of this piece, The New York Times asks me to trust this person I have never heard of, Jesse M. Brill.

Of course this attempt to pass the hot potato to a total stranger doesn’t work, because before I can trust Jesse M. Brill about the thesis of the piece, I have to trust The New York Times that this Jesse M. Brill person is trustworthy, and the article under examination devotes many words to telling me who he is so that I will trust him. (By contrast, it tells me nothing about the reporter.) Why not cut out the middleman? The reason to trust this story, if you choose to do so, is that it is in The New York Times. What Jesse M. Brill may think adds nothing. Yet he is only one of several experts quoted throughout, basically telling the story all over again.

I completely disagree with this point of view. Jesse Brill is more important than the reporter. When you go into newspaper journalism, you should know that it is a life of low pay and little glory. The reporter is just an informer, observer…In this case, the editor should have done a better job to take out the reporter’s opinion, thus cutting the length in a different way. The New York Times is trustworthy now because it’s reporters have taken the step to find a qualified person to talk about these issues. It would just be a rag if it didn’t do that.

Also, this quote and many other “expert” quotes are often boring and not worth the space and ink they require. Editors have become more relaxed over the years about when to use quotes and when to paraphrase. Maybe Kinsley misses this because he has been an editor for so long, but a lot of this has to do with a lack of real editing.

Five songs journalists should know

January 5th, 2010

In honor of the marriage of two of my favorite people (who I met while I was in journalism school), I have put together a list of songs that journalists should at least hear once.

1. Kodachrome by Paul Simon

For those who don’t know, “kodachrome” refers to a Kodak film camera from the 1970s.

The song Kodachrome is an upbeat hit about this type of camera and film

Kodachrome, they give us those nice bright colours
They give us the greens of summers
Makes you think all the world’s a sunny day, oh yeah
I got a Nikon camera, I love to take a photograph
So mama don’t take my Kodachrome away

This is great for the photojournalist who can appreciate the work of the first people to use color film for print media.

2. It’s Good News Week by Hedgehoppers Anonymous

It’s really hard to find songs that speak even remotely well about journalists or the news. This song doesn’t speak well about journalists, but it does have a dark humor to it that I think journalists would find funny.

It’s good news week
Someone’s dropped a bomb somewhere
Contaminating atmosphere
And blackening the sky

It’s good news week
Someone’s found a way to give
The rotting dead a will to live
Go on and never die

If you’ve ever worked in a newsroom, you know that is how the industry works, and while it seems like a horrible moral issue to most, news people know better.

3. Sunday Papers by Joe Jackson

If you want to know about the gay politician
If you want to know how to drive your car
If you want to know about the new sex position
You can read it in the Sunday papers, read it in the Sunday papers.

As my wonderful boyfriend noted, I’m not sure how many newspapers print new sex positions in the Sunday paper, but this song says they do, so it must be true….haha.

I had never heard the song Sunday Papers by Joe Jackson until today after I saw another blog refer to it, but I think it might go on my regular playlist soon. It’s got a great reggae beat that you can’t help but love, and Jackson calls the words you read in the Sunday paper, “words of wisdom” and says that we “wouldn’t print it if it wasn’t the truth.” What journalist doesn’t like to hear such optimism?

4. American Pie by Don McLean

This very popular song is about the death of Buddy Holly from the perspective of the singer Don McLean, who was a paperboy at the time.

But February made me shiver
With every paper I’d deliver.
Bad news on the doorstep;
I couldn’t take one more step.

While this is not the focus of the piece, it does show how much newspapers were part of the culture.

5. Oxford Comma by Vampire Weekend

This hilarious song is about how the oxford comma (or the serial comma). For those who don’t remember the terminology from English class, the oxford comma is the comma that goes before the conjunction (and, or) at the end of a series of items. The Associated Press decided several years ago that this comma was a big waste of space and ink, so they stopped using it. What’s funnier is that the Oxford stylebook doesn’t even use it in a normal series.

Who gives a fuck about an Oxford comma?
I’ve seen those English dramas too
They’re cruel
So if there’s any other way
To spell the word
It’s fine with me, with me

In this article from Vanity Fair, the songwriter Ezra Koenig says he came up with song after he encountered a Facebook group called Students for the Preservation of the Oxford Comma, ” I didn’t think about it too much but, a few months later while sitting at a piano at my parents’ house, I started writing the song and the first thing that came out was ‘Who gives a fuck about an Oxford comma?’”

New Year's Resolution

December 31st, 2009

This year, I would like to publish to this blog regularly, closer to once a day than once a month like it’s been in the past. There are a couple of reasons I feel like I should do this.

First, I need to get back into writing. After quitting my job at the newspaper, I have been laxed in continuing to create clips to put in my writing portfolio. This summer, when I worked in Ann Arbor, I proved that it’s not too difficult to get back into, but I still don’t have a ton of fresh clips to share.

Also, according to several outlets, journalists out of work should have a blog that is regularly updated. Doing this shows they are independent, self-starters who still enjoy certain aspects of the job. For me, I love the reporting— the interviewing and researching. I’m not sure this blog will bring that out, but I can at least practice the writing part.

I am worried though because I absolutely love journalism and news, but I’m not sure what to post about. So far I’ve been trying to stick to media news, but if I do I want to have something to add to the conversation, and to be honest, that’s not possible all the time. So, this might be a mix of all types of posts from things going on at Ball State to random tid bits about current events. I guess if this blog ever gets an audience, I’ll try to find a theme, but until then I’ll just do what pleases me.

So that’s my new year’s resolution— continue a blog and post to it regularly. I’m up for adding more to this. If anyone has any advice or something I should add, I’d love to hear it.

Audience values change the way local news is covered

December 30th, 2009

Al Tompkins, of Al’s Morning Meeting on Poynter, posted a column this week about the changing values that audiences share and how that value shift is changing the way news is consumed, and thus reported.

The column features a Q and A session with Scripps Networks President John Lansing, who was quoted in the Wall Street Journal saying, “”It’s not so much [that we have] a different audience but an audience that’s acting different. Their value system is shifting from aspiring to material wealth to aspiring to a life better lived.”

This is an interesting way to think about the way people should invest in media.

Lansing says that people crave authenticity in their news, and that what they are getting is the Wal-Mart mass produced broadcast that anyone with B-roll and final cut could put together. This is key in understanding why people are not worried about the decline of local news— journalists have not proven themselves capable of doing a job better than any old hack off the street. The craft of journalism has been diminished to the equivalent of a 6th grader writing small reports for school every day. Authenticity means truly understanding the subject, talking to the REAL players (not just the talking heads) and digging deeper than anyone with an Internet connection could. It’s adding the context that differentiates journalists from any old blogger on the Web. It’s becoming an expert in a field and reporting on that field as an independent entity.

These old values are still the central part of journalism, and should be what companies strive to return to. Reinvesting in investigative journalism will mean a salvation for the craft.

Augmented reality presents possiblities in news

December 24th, 2009

Traveling to another city could be a lot more interactive in the next few years. Picture yourself stepping out of the airport and point your phone’s video camera at something only to see any news story, dining menu, coupons, short documentaries or whatever you can think of. That seems to be the next step for news.

Jeff Jarvis posted some points on his blog BuzzMachine about these possibilities. Out of all the videos this one is my favorite:

[youtube=http://www.youtube.com/watch?v=b64_16K2e08]

This is an amazing opportunity for news organizations to reconnect with their customers and get some optimal advertising opportunities that can garner the amount of money they need to run an efficient business.

Every address, every building, every business has a story to tell. Visualize your world that way: Look at a restaurant and think about all the data that already swirls around it — its menu, its reviews and ratings and tags (descriptive words), its recipes, its ingredients, its suppliers (and how far away they are, if you care about that sort of thing), its reservation openings, who has been there (according to social applications), who do we know who has been there, its health-department reports, its credit-card data (in aggregate, of course), pictures of its interior, pictures of its food, its wine list, the history of the location, its decibel rating, its news…

And then think how we can annotate that with our own reviews, ratings, photos, videos, social-app check-ins and relationships, news, discussion, calendar entries, orders…. The same can be said of objects, brands — and people.

Jarvis suggests adding these qualities to people as well as to buildings and points of interest, but I’m not sure how I feel about that. First that would require us to have some kind of RFID tag on us at all times, allowing the government to track everything (even what they can’t right now). But also, I’m just not sure there is a good market for that. Yes, it’s great to know more about other people, but there is a sense of privacy that I know would like to have, and I think I’m part of majority in that respect. (Note I said “sense” because I am aware that privacy is realitve nowadays.)

Anyway, if news organizations (such as Gannett or News Corp) could pick this technology up and get it working before Google does it for free, it might be the direction needed for news to get back on track to a successful business model.

iMedia at Ball State

December 23rd, 2009

During the past year, Ball State’s administration has really pushed “emerging media” and “immersion experiences” around like they were the key to surviving this dismal economic recession. And that they may be…

The president and the administration, unfortunately, do not know a lot about what is really “emerging” though, so this pushes almost anything that isn’t a lecture class into one of the two categories very quickly, thus watering down the idea of emerging technologies and media.

A prime example of this comes from the iMedia course that recently presented its work to a crowd at the Center for Media Design (an institute within the university that does research for paying clients such as Nielsen). I went into this presentation hoping the students were being taught how to create iPhone applications and such. This is the wave of the future… this is what employers are looking for. Instead, I was very disappointed to learn they had created three Web sites that were sized for smart phones.The reason for this? So that the application could be used on an iPhone, Blackberry and Droid at the same time.

I understand this issue. However, maybe the class should have been developing software to create applications for all three operating systems instead of just making a Web site that doesn’t even resize itself when you look at it on a computer. If the class had successfully built software for this purpose, the university could have purchased a patent on it and made some big bucks, fixing the budget crisis we are facing at the moment.

In the meantime, even if they had separating the class into three teams— one to build an application for each major OS— I think the students would have been better off than they were at the end of this semester. On top of that, the clients— The Star Press and the businesses of Muncie— would have also been better off. These Web sites are not going to get them very far before people wonder why they can’t access it without going into Safari on their iPhone.

What makes this worse is that the teachers are just going to continue to do another semester like this past one, finishing the Web applications they started.

Hopefully the College of Communication, Information and Media will wise up in upcoming years and require more out of their emerging media classes. Doing this will bring in more funds and send out better graduates.